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Clients we have worked with

Epicenter
Epicentre
Gebbs-square
GeBBS Healthcare Solutions

Case Studies specific to Industry

Case Study 1: KPO Sector - Talent Acquisition for Data Analytics

Client: A leading KPO firm specializing in data analytics for financial institutions.

Challenge: The client struggled to find skilled data analysts who not only had the technical expertise but also understood the intricacies of the financial industry.

Solution:

  • Psychometric Assessments: CareerLogic conducted thorough assessments to identify candidates with both analytical skills and financial acumen.
  • Tailored Recruitment Strategy: We developed a targeted recruitment plan that included outreach to top universities and professional networks.
  • Skill Development Workshops: Post-hire, we organized training sessions to upskill the new hires in specific financial analytics tools used by the client.
  • Results:

    • Reduced time-to-hire by 30%.
    • Improved employee retention rates by 40% within the first year.
    • Increased client satisfaction with data analysis services by 25%.

Case Study 2: BPO Sector - Enhancing Employee Retention

Client: A global BPO provider focused on customer service.

Challenge: The client faced high turnover rates, which affected service delivery and client satisfaction.

Solution:

  • Employee Engagement Surveys: We conducted surveys to identify the main factors contributing to employee dissatisfaction.
  • Retention Strategy: Based on survey feedback, we implemented recognition programs and career development opportunities.
  • Ongoing Training: We introduced a continuous training program that allowed employees to enhance their skills and advance within the company.

Results:

  • Turnover rates decreased by 50% in the first year.
  • Customer satisfaction scores improved by 30% due to enhanced service levels.
  • Employees reported a 35% increase in job satisfaction.

Case Study 3: BFSI Sector - Building a Compliance Team

Client: A major bank looking to enhance its compliance department.

Challenge: The bank needed to quickly recruit a team of compliance officers to meet new regulatory requirements.

Solution:

  • Targeted Recruitment Campaign: CareerLogic launched a campaign to attract compliance professionals from similar industries.
  • Assessment Center: We established an assessment center to evaluate candidates on both technical skills and cultural fit.
  • Onboarding and Training: Provided a comprehensive onboarding program focused on the bank's specific compliance needs.

Results:

  • Successfully filled all positions within three months.
  • Compliance team efficiency improved by 20% within six months.
  • The bank achieved a 100% compliance rating in its first regulatory audit post-recruitment.

Case Study 4: Technology Sector - Scaling Development Teams

Client: A mid-sized tech firm specializing in software development.

Challenge: The client needed to scale its development team rapidly to meet growing project demands.

Solution:

    • Workforce Planning: CareerLogic conducted a thorough analysis of the firm’s project pipeline to forecast hiring needs.
    • Recruitment Drive: Launched a recruitment drive targeting specific tech skills, utilizing online platforms and coding bootcamps.
    • Mentorship Program: Implemented a mentorship program to help onboard new developers effectively.

    Results:

    • Increased development team size by 70% in six months.
    • Reduced project delivery times by 25% due to enhanced team capacity.
    • Improved employee engagement scores by 40% through mentorship initiatives.
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